Contact Caswino Casino

For help with your Caswino Casino account, email support@caswinocasino.click. Our support team can assist with general questions and guide you to the appropriate information for your request.

Caswino Casino operates under an Anjouan Gaming licence issued to Devcasi LTD, reference number ALSI-202408049-FI3. KYC verification and responsible gambling tools are in place for player protection.

How we can help

You can contact support about most questions relating to your player account or use of the website. Typical reasons to get in touch include:

Account access, profile details and verification questions
Deposit and withdrawal enquiries
Questions about bonus terms and promotional conditions
Technical problems, website errors or difficulties using an account feature
Responsible gambling requests, including help with available account controls or restrictions

Support usually replies within 24 hours, although response times can vary depending on the nature and volume of enquiries. Sending complete information in your first message can help the team review your request more efficiently.

Contact us by email

Email support@caswinocasino.click and use a clear subject that briefly describes your enquiry. In your message, include the account email address or username connected with your Caswino Casino account, a short description of the issue, and screenshots if relevant.

Please do not include your password or complete payment card details in an email. If your message concerns responsible gambling, identify this clearly so it can be handled appropriately. The support team may need to ask for further information to protect your account and respond accurately.