Betting Rules

These Betting Rules explain the general conditions that apply when you use betting and gaming services made available by Caswino Casino. Please read them carefully before creating an account or placing a bet. By using the website, you confirm that you understand and accept these rules, together with any applicable Terms and Conditions, Privacy Policy and responsible gambling information.

Caswino Casino operates under an Anjouan Gaming licence issued to Devcasi LTD, reference number ALSI-202408049-FI3. KYC verification and responsible gambling tools are in place for player protection.

1. General betting conditions

Caswino Casino aims to provide a clear and consistent betting environment. These rules apply to wagers, games and other betting activities offered through the website, unless a specific product rule says otherwise. Product-specific rules may be displayed on the relevant game, market or betting screen and form part of these rules.

You are responsible for reading the information shown before confirming a bet. This includes the selected game or market, bet type, stake, odds or other pricing information, possible return, applicable conditions and any relevant closing or event time. If you do not understand a condition, do not place the bet until you have obtained enough information to make an informed decision.

You must use the website only where online gambling and the particular betting activity are lawful for you. You are responsible for complying with the laws that apply in the Australian state or territory where you are located, as well as any other applicable legal requirements. Caswino Casino may restrict access, products or transactions where required by law, risk controls or internal policies.

You must meet the applicable minimum legal age and other eligibility requirements before using the service.
You must provide accurate, current and complete information when registering and whenever information changes.
You may hold only the number of accounts permitted under the applicable account rules.
You must keep your login details private and must not allow another person to use your account.
You must not use the service for unlawful activity, fraud, money laundering, account manipulation or any other prohibited purpose.
You must not place bets on behalf of another person or allow another person to control your betting activity.

Caswino Casino may carry out identity, age, payment, location, source-of-funds or other verification checks. You may be asked to provide documents or information before an account, transaction or withdrawal can be completed. If requested information is not supplied, cannot be verified or indicates that the service is being used contrary to these rules, access or transactions may be delayed, limited, suspended or declined.

2. Placing and confirming bets

Before confirmation

A bet is normally created when you select the relevant option, enter or confirm your stake and complete the confirmation process. Adding an item to a bet slip does not, by itself, mean that a bet has been accepted. You should review the bet slip and confirmation details before submitting the bet.

A bet is not guaranteed to be accepted simply because a betting market, game or price is visible. Acceptance may depend on account status, available funds, applicable limits, technical availability, market status, verification requirements and other operational checks. Where a bet is accepted, a confirmation or record may be displayed in your account.

Stake and available balance

You must have sufficient cleared funds or other permitted balance before a cash bet can be accepted. A stake is deducted, reserved or otherwise applied when the bet is confirmed. The amount shown in your account, bet slip or transaction history should be checked regularly. If you believe a balance or transaction is incorrect, stop using the affected service and raise the issue through the available account support process.

Minimum and maximum stakes, market limits, account limits and transaction controls may apply. These controls can differ between products, games, markets, customers or payment methods and may be changed where permitted. Any limit shown to you at the time of betting should be treated as the applicable limit for that transaction.

Changes, errors and interruptions

You should not rely on a price, result, balance or market display that appears to contain an obvious error. An error may include an incorrect price, duplicated selection, incorrect event information, technical fault, obvious data mistake or a display that conflicts with the applicable product rules. If a bet is accepted because of an obvious error, it may be reviewed and corrected or cancelled in accordance with the relevant rules and applicable law.

Internet connections, devices, software, payment providers and other systems may occasionally fail or operate slowly. Caswino Casino is not responsible for a bet that was not successfully submitted or confirmed because of an interruption before acceptance. You should rely on the confirmation, bet history or account record rather than an incomplete screen or message.

Once a bet has been accepted, it may not normally be changed or cancelled unless a cancellation, cash-out or amendment feature is expressly made available for that bet. Any available feature is subject to its displayed conditions and may be unavailable at any time.

3. Odds, outcomes and settlement

Pricing and potential returns

The price or odds displayed for a selection are the terms shown at the time the bet is accepted, subject to any applicable correction for an obvious error. Prices may change before acceptance. A potential return normally depends on the stake, the accepted price and the result determined under the relevant product rules. Any figure shown as a possible return is not a guarantee until the bet has been settled.

Different betting products may use different pricing formats, calculation methods and settlement conditions. A displayed price does not replace the full rules for the product. You should check whether a market is settled on the official result, a published statistical measure, the result of a game system or another stated basis.

Determining results

Bets are settled using the result and information specified in the applicable product rules. For event-based markets, this may involve an official result or another reliable result source. For casino and instant games, the outcome is determined by the game system and the result presented through the service. The relevant rules may explain how postponements, abandoned events, incomplete games, dead heats, disqualifications, rule changes, disputes or result corrections are treated.

A winning bet is credited according to the applicable price and settlement calculation.
A losing bet is settled with no return of the stake unless the product rules provide otherwise.
A void or cancelled bet is normally returned or adjusted in accordance with the relevant rules.
A result may be amended if the original result was published incorrectly or later officially corrected.
Where a bet includes several selections, one void selection may affect the calculation of the remaining selections.

Settlement may be completed after the relevant event, game or market has ended and sufficient result information is available. If there is a delay in receiving or confirming a result, settlement may also be delayed. A result shown on the website is not necessarily final if the applicable rules allow a correction or review.

Disputes and records

Your account history, bet confirmation, transaction record and the information retained in the relevant systems may be used to verify the details of a bet. If you think a bet has been settled incorrectly, review the product rules and raise the issue promptly through the available support process. Include the relevant bet reference, date, game or market and a clear explanation of the concern. An investigation may require additional information.

4. Prohibited conduct, account action and payments

The service must not be used in a way that interferes with fair play, system security or the rights of other customers. Prohibited conduct includes attempting to bypass account controls, using stolen or unauthorised payment details, exploiting a software fault, manipulating a game or market, using automated tools where they are not permitted, colluding with others or creating accounts to avoid restrictions.

Caswino Casino may review activity that appears unusual, dishonest, unlawful or inconsistent with these rules. Where appropriate, it may refuse a bet, cancel an affected transaction, correct an error, delay a payment, restrict an account or suspend access while checks are carried out. Any action will be taken in accordance with applicable law and the relevant account terms.

Payments must be made using a method held in your name or otherwise authorised for your use. You must not use a payment method belonging to another person without permission. Payment providers may apply their own terms, verification requirements, processing times and fees. A transaction may be declined or held for review where the payment details cannot be verified or where a legal, security or responsible gambling check is required.

Promotional offers, rewards or special betting conditions may have separate terms. If an offer is available, read its specific terms before participating, including eligibility, qualifying activity, expiry, wagering or withdrawal conditions and any restrictions. If there is an inconsistency between a promotion term and a general rule, the specific promotion term may apply to that promotion.

If an account is closed, suspended or restricted, you must not attempt to avoid the action by opening or using another account. Any remaining balance will be handled subject to verification, applicable law, unresolved transactions, payment checks and the relevant account terms. Amounts connected with unlawful activity, fraud or a breach of these rules may be withheld or dealt with as permitted by law.

5. Responsible betting and rule updates

Play within your limits

Betting should be treated as entertainment, not as a way to earn income or recover losses. Only bet money that you can afford to lose, set a personal budget and take regular breaks. Do not chase losses, borrow money to gamble or continue betting because you feel under pressure to win. Gambling outcomes are uncertain, and past results do not predict future results.

Set a spending limit before you start and keep track of your deposits and bets.
Set a time limit and avoid betting when tired, upset, under the influence of alcohol or affected by medication.
Use available account controls, such as deposit limits, betting limits, time-outs or self-exclusion, where offered.
Keep gambling separate from essential household expenses and financial commitments.
Ask for support if gambling is affecting your finances, relationships, work, study or wellbeing.
If you are concerned about someone else's gambling, encourage them to seek appropriate help and support.

Caswino Casino may apply responsible gambling checks and may contact you through the details recorded on your account. You can also choose to stop using the service or request account restrictions through the available account process. Requests for self-exclusion or other protective measures should be made before placing further bets, as they may not affect bets already accepted unless the applicable rules say otherwise.

Updates and interpretation

These Betting Rules may be updated from time to time to reflect changes to products, systems, legal requirements or operational practices. The current version will be made available on the website. You should review the rules before betting, particularly after an update. If a specific game, market or promotion contains additional conditions, those conditions should be read together with these general rules.

If any part of these rules is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted. These rules are intended to explain the general betting framework and do not remove any rights or protections that apply to you under Australian law. By continuing to use Caswino Casino, you acknowledge that you have read and understood the rules that apply to your betting activity.